Player and visitor information

Privacy Policy

Your privacy matters when you visit Dotabuff or play our online games. This policy explains what information may be collected, how it is used, and the choices available to you.

Read the policy
Player seated at a desk in a bright home office, reviewing an online game account on a computer screen

Information we collect

The information involved depends on the features you use. You may provide details when you create or manage an account, contact player support, or send feedback.

  • Information you provide: contact details, account identifiers, and the contents of messages or feedback you choose to send.
  • Game and service details: account settings, gameplay activity, or progress associated with a game feature, where that feature records it.
  • Technical details: information such as browser or device type, approximate network information, and activity needed to operate and protect the site or games.

Some information is needed for a feature to work. You can choose not to provide optional details, though that feature may then be unavailable.

How we use information

Dotabuff uses information to run its website and online games, maintain accounts and requested features, and reply to player questions. We also use relevant service data to diagnose errors, protect accounts, and understand how our games are used.

We may use contact details to send service messages about an account or a change that affects a feature. Where a law requires consent for another kind of message, we will seek it before sending that message. Only the information needed for a stated purpose should be used.

Cookies and device data

Our site or game features may use cookies or similar technologies to remember settings, support site functions, and understand service activity. Your browser can provide controls to view, block, or remove cookies.

Blocking some cookies may affect how a site feature works. If a consent choice is presented, its controls explain the options available for that feature.

Choose the controls that suit you.

Sharing and retention

Information may be handled by service providers that support the operation, hosting, maintenance, or protection of our website and games. Those providers should use it only to perform services for the relevant purpose, subject to applicable requirements.

Information may also be disclosed when needed to comply with law, respond to a valid legal request, protect users or the service, or address a security issue. If a game feature connects with a third-party platform, that platform handles information under its own privacy terms.

We keep information for as long as it is reasonably needed for the purposes described here, including service operation, dispute handling, and legal obligations. Retention periods depend on the type of information and the reason it was collected.

Your choices and rights

You can review and update account details through the controls made available for your account. You can also contact us to ask about information associated with you or to request an applicable privacy right.

Depending on your location, rights may include asking to access, correct, or delete personal information, or objecting to or limiting certain processing. California residents may have additional rights under California privacy law, including rights related to access, correction, deletion, and certain disclosures or uses of personal information.

Send a request using the contact details below. We may need to confirm your identity and the scope of your request before responding. You may also have the right to appeal a decision or contact your local privacy regulator.

Children and security

Our website and games are not intended for children under 13, and we do not knowingly seek personal information from children under 13. If you believe a child has provided information, contact us so we can review the request and take appropriate steps.

We use reasonable measures intended to protect information from unauthorized access, loss, or misuse. No internet service can promise complete security, so please protect your account credentials and contact us if you notice activity you do not recognize.

Keep your account details private.

Contact Dotabuff

For a privacy question or request, contact us and include enough detail for us to understand what you need. Please avoid sending account passwords or other sensitive information in your message.

Privacy inquiries

[email protected]

7821 South Gramercy Place
Los Angeles, CA 90182
USA

01 Use information for clear purposes
02 Keep only what is needed
03 Make privacy requests by email

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